Work Safe


The hospitality industry represents a major sector of the economy and encompasses service industries spanning from food service to tourism, hotels, accommodations and more. Because the industry is easily impacted by fluctuations in the economy, its workforce is prone to a high degree of turnover. What’s more, a large percentage of this workforce is comprised of younger, more inexperienced employees. As a result of these factors, frequent and effective safety training within the hospitality industry is critical in reducing vulnerability to the risk of injury, illness and even fatality.

Understanding the role of prevention and committing to a safety program can go a long way toward decreasing exposure to hazards and eliminating workplace incidents altogether. By implementing a safety program you can help your organization commit to building a more hospitable environment for your employees, which will ultimately translate to a better experience for your patrons.

Do I really need a safety program?
When you’re weighing the importance of dedicating time and resources to the safety, health and security of your staff, consider these alarming statistics:

  • Workers in the leisure and hospitality industry report work-related injury or illness at a rate of 4.2 per 100 full-time employees (1).
  • In the United States, hotel workers are nearly 40% more likely to be injured on the job than all other service sector workers (2).
  • Hotel workers sustain more severe injuries resulting in more days off work, more job transfers, and more medically restricted work compared to other employees in the hospitality industry (2).
  • A large percentage of persons employed in the hospitality industry are persons under the age of 24. Statistics show that a high proportion of workers in this age group will be injured during their first year of work (3).

   1United States Bureau of Labor Statistics, 2008.
   2United States Bureau of Labor Statistics, 2005.
   3Center for Research on Occupational and Environmental Toxicology, 2001.

What’s the real cost of workplace injury?
The impact of workplace injury and illness extends far beyond the costs of medical care, especially when you consider these indirect areas of impact:

  • Morale
  • Group health insurance costs
  • Effects on family members
  • Loss in productivity
  • Skill replacement
  • Tight employment market
  • Cost of hiring new employees

According to data compiled by Missouri Employers Mutual Insurance, the average cost of a lost-time claim is over $20,000—a cost that could easily be avoided through a genuine commitment to workplace safety.

Do you have questions about how Missouri Employers Mutual or the WorkSAFE Center can help your workplace? Contact us today to learn more about our resources and custom safety training.

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